Privacy Policy

Personal Information

Alexandra Hedin Design only collects personal information when you request our services and only uses the information collected to provide those services for you. If you choose to make a purchase, you will be asked to provide contact information (such as your name and shipping address) and financial information (such as your credit card number and expiration date). This information is used for billing purposes and to process your order. Alexandra Hedin Design handles all of this data with the utmost confidentiality.

Third Parties

Any personal information provided will not be traded, rented, sold or otherwise shared with anyone outside of Alexandra Hedin Design, or used for reasons beyond those contemplated in this statement. From time to time, we may engage third parties to process your information on our behalf; however, none of Alexandra Hedin Design affiliates (such as our credit card company) have permission to retain, share, store or use personal information for any reason other than providing the requested service.

Security

To prevent unauthorized access, disclosure and improper use of your information, we have established appropriate physical, electronic, and managerial safeguards to protect the information we collect in accordance with our privacy policy.

Terms and Conditions

PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMERS CAREFULLY BEFORE USING THIS WEB SITE (this "Site"). By accessing or using this Site, you agree to these terms of use, conditions and all applicable laws. If you do not agree to these terms you may not use this Site.

MODIFICATION OF THESE TERMS OF USE. Alexandra Hedin Design reserves the right to change the terms, conditions, and notices under which the Alexandra Hedin Design Web Site is offered, including but not limited to the charges associated with the use of the Alexandra Hedin Design Web Site. You are responsible for regularly reviewing these terms and conditions.

USE OF SITE, PERSONAL AND NON-COMMERCIAL USE LIMITATION. Unless otherwise specified, the Alexandra Hedin Design Web Site is for your personal and noncommercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the Alexandra Hedin Design Web Site. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, electronically copy, download and print hard copy portions of the material from the different areas of the Site solely for your own noncommercial use, or to place an order with Alexandra Hedin Design or to purchase Alexandra Hedin Design products. Any other use of materials on this Site, including but not limited to the modification, reproduction, distribution, republication, display or transmission of the content of this Site, without prior written permission of Alexandra Hedin Design is strictly prohibited. Harassment in any manner or form on the Site or any of the Alexandra Hedin Design Website, including via e-mail or by obscene or abusive language is strictly forbidden. Impersonation of others, including a Alexandra Hedin Design employee, host, or representative or other members or visitors on the Site is prohibited. You may not upload to, distribute, or otherwise publish through the Site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable, or which may constitute or encourage a criminal offense, violate the rights of any party or otherwise give rise to liability or violate any law. You may not upload commercial content on the Site or use the Site to solicit others to join or become members of any other commercial online service or other organization.

Copyrights and Trademarks

The entire content included in this Site, including but not limited to text, design, graphics, interfaces, or code and the selection and arrangements thereof is copyrighted as a collective work under the United States and other copyright laws, and is the property of Alexandra Hedin Design. The collective work includes works that are licensed to Alexandra Hedin Design. Copyright 2000, 2001. ALL RIGHTS RESERVED. All trademarks, service marks, and trade names (collectively the "Marks") are trademarks or registered trademarks of and are proprietary to Alexandra Hedin Design, or other respective owners that have granted.

Refund/Cancellation Policy

Return Policy

If you are dissatisfied for any reason you may return any unused merchandise to Alexandra Hedin Design within 30 days of purchase for a full refund. Products kept for over 30 days without a return request are considered final. Customers are responsible for the cost of return shipping. Products being returned must be in NEW condition and in the original factory packaging. Products have a restocking fee of 15% and will require the purchaser to ship the items to Alexandra Hedin Design at the customers' expense. Alexandra Hedin Design will cover the cost for shipping to replace items that were shipped incorrectly. Please call 253-779-5800 or email us at contact@alexandrahedin.com to process a return.

Cancellation policy

Orders must be cancelled at least 3 business days in advance of ship date to qualify for a refund.

Shipping

All items are shipped USPS Priority Mail (unless requested otherwise by cardholder) within 48 hours of your purchase. In the event that an item is out of stock or backordered, we will not bill your credit card until the item is shipped to you. We do not ship over the weekend. Purchases may be delivered to your address or to one or many recipients.